By using the Lonex services, you acknowledge that you have read our set of legal documents and agree to be bound by the terms and conditions contained herein as well as all acceptable use policies incorporated by reference.
Lonex works in association with LiquidNet US LLC, a US company headquartered in Fort Lauderdale, Florida, and LiquidNet Ltd - an ICANN accredited domain registrar, headquartered in London, UK (No. 4654498). Legal details about these companies can be found in the 'Contact Details' section of this document. Lonex, LiquidNet US LLC and LiquidNet Ltd. will be referred to in this document as Lonex, for the sake of brevity.
Lonex DOMAIN NAME REGISTRATION/TRANSFER
Lonex provides domain registrations for both generic Top Level Domains (gTLDs) and country-code Top Level Domains (ccTLDs).
You can view the full list of Registrant Benefits, Rights and Responsibilities, approved by ICANN, on their website:
If you register a .INFO domain name, you also enter into a contract of registration with Afilias, which is represented by the following Terms & Conditions:
If you register a .UK, .CO.UK, .ORG.UK or .ME.UK domain name, you also enter into a contract of registration with Nominet UK, which is represented by the following Terms & Conditions:
EXPIRATION AND RENEWAL OF SERVICES
Even though Lonex will provide regular reminders about the expiration of the domain name(s) registered through the company, it is your obligation to keep track of when the registration service(s) will expire. Should you fail to renew a domain name before its expiration date, the domain name will be suspended or canceled.
After a domain name's expiration date, there is a period of 30 days, in which the domain name can be renewed. Certain domain name extensions do not have such a period, so leaving a domain name to expire before attempting a renewal is at your own discretion.
After the 30-day renewal period has passed, some domain names (as per TLD Registry Policies) enter a so-called Redemption Grace Period. A domain name, which has entered a Redemption Grace Period can still be renewed. However, additional fees will be added to the domain's renewal price.
The RGP fee depends on the given TLD and on the registrar through which it is registered as follows:
|LiquidNet Ltd||.com, .net, .org, .info, .biz||$90.00|
|LogicBoxes||.us, .in, .cc, .tv||$90.00|
|eNom||.com, .net, .org, .info, .biz,.co, .asia, .ca, .name, .mobi, .tw, .com.tw, .org.tw, .idv.tw, .pro, .me||$270.00|
You can find the official information regarding the Redemption Grace Period on ICANN's page: http://www.icann.org/registrars/redemption-proposal-14feb02.htm
If a Redemption Grace Period is applicable for a specific domain name, it will last between 30-42 days.
Extended Redemlption Grace Period - the extended redemption period may add another 7 - 30 days to the domain name's redemption period. During this period the domain name owner is allowed to retrieve the domain name from deletion by contacting the domain's registrar.
If you do not redeem your domain name prior to the end of the Redemption Grace Period/Extended Redemption Grace Period (or the renewal period - if RGP is not applicable), Lonex reserves the right to delete the domain name, as per ICANN’s Domain Deletion & Auto-renewal Policy (EDDP).
After the redemption period of an expired domain name is over, follows the Pending Delete Period - a registry level period of up to 5 days during which no one is allowed to renew the domain name and it cannot be newly registered because it's still not returned to the public pool of domain names.
Released by Registry Period - after the domain name's 'Pending Delete Period' is over, it is released back into the public pool of domain names and is newly available for registration.
NOTE: As per EURid's domain expiration policy, all .EU domain names will be suspended one day BEFORE their official expiration date and will enter a 40-day Redemption Grace Period during which they can still be renewed. However, an additional fee will be added atop the renewal price.
Pursuant to ICANN’s Expired Registration Recovery Policy (ERRP), Lonex sends domain registrants three pre- and three post-expiration emails. The pre-expiration emails are sent 30, 14 and 7 days before the expiration date itself. The post-expiration notices are sent on the very expiration date, as well as 7 and 14 days after it. Where appropriate, Lonex sends such notices to the given domain name's administrative contact, and/or any other email address that Lonex determines, in its sole discretion, to be sufficiently related to the domain name in question. You therefore acknowledge and agree that it is your responsibility to provide and maintain accurate contact information so that Lonex can send you important notices regarding your account.
BACKORDERING EXPIRING DOMAINS
Backordering a domain allows you to attempt to acquire an attractive domain that expires within the upcoming few days, the moment it becomes available for registration. The service is currently available only for .COM and .NET TLDs.
Placing a backorder does not guarantee that you will acquire the domain name you have requested. We cannot guarantee a successful registration and will not be held liable if we are unable to register the requested domain name, because this registration process is on a first-come-first-served basis where we might be unsuccessful in our attempt to register it for you.
In order to be eligible for the backorder domain service, you will need to deposit or have enough funds in your wallet balance. The amount placed in the wallet is non-refundable, so if we do not succeed in registering the domain for you, the funds will be returned in your overall wallet balance and you can use them for another service or attempt to backorder another domain.
COMPLETE AND ACCURATE DOMAIN WHOIS INFORMATION
The Registrant agrees to provide accurate and reliable contact details and correct and update them within seven (7) days of any change during the term of the domain name registration, including: the full name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant; name of authorized person for contact purposes in the case of an Registrant that is an organization, association, or corporation; and the following data elements:
the names of the primary nameserver and secondary nameserver(s) for the registered domain name;
the name, postal address, e-mail address, voice telephone number, and (where available) fax number of the technical contact for the registered domain name and
the name, postal address, e-mail address, voice telephone number, and (where available) fax number of the administrative contact for the registered domain name;
A Registrant’s willful provision of inaccurate or unreliable information, its willful failure to update information provided to Lonex within seven (7) days of any change, shall constitute a material breach of the present Agreement and be a basis for suspension and/or cancellation of the domain name registration.
If the information provided by the Registrant is deemed inaccurate by Lonex, and the Registrant fails to respond within 15 calendar days of the date Lonex sends a notice to the Registrant, this will be treated by Lonex as a material breach of the present Agreement and be a basis for suspension and/or cancellation of the domain name registration.
You are solely responsible for keeping track of the emails that will be sent by Lonex to the email address associated with the registered domain name. Inability to respond to such inquiries and emails may result in losing ownership over the domain name(s).
You acknowledge and agree that the contact details of your domain, as well as its registration and expiration dates and the name server associated with it, will be shared with the registry operator. As required by ICANN, this information must also be made publicly available by means of a 'port 43' WHOIS service. You hereby consent and give permission for all such requirements and disclosures. Further, you represent and warrant that, if you are providing information about a third party, you have notified the third party of the disclosure and the purpose for the disclosure and you have obtained the third party's consent to such disclosure.
Please, NOTE that Lonex is not able to restrict any access to your WHOIS record or to control in what manner or for what purposes members of the public may use the details provided in it.
THIRD-PARTY USE OF DOMAIN NAME REGISTRATIONS
The Registrant shall represent that, to the best of the Registrant's knowledge and belief, neither the registration of the domain name nor the manner in which it is directly or indirectly used infringes the legal rights of any third party.
Any Registrant that intends to license use of a domain name to a third party is nonetheless the Registrant of record and is responsible for providing its own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the registered domain name.
A Registrant licensing use of a registered domain name according to this provision shall accept liability for harm caused by wrongful use of the registered domain name unless it discloses the current contact information provided by the licensee and the identity of the licensee within seven (7) days to a party providing reasonable evidence of actionable harm.
OBLIGATIONS RELATED TO WHOIS DATA PROCESSING
Lonex shall provide notice to each new or renewed Registrant stating:
the purposes for which any personal data collected from the applicant are intended;
the intended recipients or categories of recipients of the data (including the registry operator and others who will receive the data from registry operator);
which data are obligatory and which data, if any, are voluntary; and
how the Registrant or data subject can access and, if necessary, rectify the data held about them.
The Registrant, in turn, shall consent to the data collecting procedure stated in subsection 6-a;
The Registrant shall represent that a notice equivalent to that described in subsection 6-a has been provided to any third-party individuals whose personal data are supplied to Registrar by the Registrant, and that the Registrant has obtained consent equivalent to that described in subsection 6-b of any such third-party individuals.
Lonex shall agree that it will not process the personal data collected from the Registrant in a way incompatible with the purposes and other limitations about which it has provided notice to the Registrant in accordance with subsection 6-a above.
Lonex shall agree that it will take reasonable precautions to protect personal data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
OBLIGATIONS RELATED TO DOMAIN REGISTRATION DISPUTES
For the adjudication of disputes concerning or arising from use of the registered domain name the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile and (2) where Lonex is located.
The Registrant shall agree that its registration of the registered domain name shall be subject to suspension, cancellation, or transfer pursuant to any Specification or Policy, or pursuant to any registrar or registry procedure not inconsistent with any Specification or Policy, (1) to correct mistakes by Lonex or the registry operator in registering the name or (2) for the resolution of disputes concerning the registered domain name.
SERVICE PAYMENTS, RECURRING CONTRACTS AND CHARGEBACKS
If a chargeback request is initiated through the Customer's bank, our payment processor will impose a penalty fee of $30 on us for handling the chargeback procedure. Thus, if the Customer decides to reactivate the given domain/hosting service, the Customer will have to cover the respective service fee and the penalty fee that resulted from your chargeback.
CUSTOMER SERVICE CONTACT DETAILS